The secret ingredient of our success.
Working at a bakery seems like a sweet dream. You’re surrounded by delicious treats all day and get to give people goodies that bring smiles to their faces. Running a successful bakery, however, isn’t as delicious as it sounds. We know it can be a joy, but it is also tough, hard work. Our love for the craft, respect for tradition and dedication for exceptional customer service translate to working hours that are definitely not the regular 9 – 5.
In such a fast-paced and demanding environment, it takes a certain type of person to work at Harold’s. Whilst most of them are ordinary people, they want to achieve extraordinary things. It’s not a must for them to have the technical knowledge to make bread or bakery skills. Importantly, they have a strong belief in their ability to develop and deliver the best experience for our customers as well as our internal teams.
We give them room to explore, to learn and be inspired everyday: this encourages each team member to think outside the box, and in turn gives the business a breath of fresh air, making it grow considerably. Aptly, we call our employees HEROES.
How would our HEROES describe working at Harold’s? Be inspired by some of their stories below.